Archived entries for Gear, Gadjets & Toys

Hello?

Apple is banking on more than 40 million people will be glued to their tv sets for this years 79th Annual Academy Awards aka The Oscars to show their teaser iPhone commercial.
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When Customer Service actually is Customer Service…

MarioSomeone forwarded me this link to Saska’s blog today. She had a nice little story about her Customer Service experience at Nintendo of America. There isn’t very many companies out there that offer satisfying Customer Service. You always feel like you either been ripped off, wasted your life on hold, or just plain forgotten. Nintendo seems to have the art of Customer Service down as I can vouch for Nintendo Canada. I had a crack in my Nintendo DS Lite hinge which came out of nowhere. I am always careful with my things, and have never dropped my DS. I did a quick search on-line and found out that there was a batch of them that were defective. Last Monday, I happen to be in Richmond, where Nintendo Canada, so I decided to stop by to see if I could send it away for repairs. I spoke to the cheerful receptionist who got a service person to take a look at my DS. One quick glance… “oh we can swap that right out for you, just one sec.” She went to the back and grabbed a new unit for me! Handed me a invoice for $0.00 and told me I had 1 year warranty starting that day. That is what I call service! I hate companies that make you jump through all sorts of hoops.

Standoff

[youtube]http://youtube.com/watch?v=CoA5mC5FgIw[/youtube]

This is one of my favourite commercials made by McCann Erickson and 72andSunny that never made it to air.  I think it it does a great job in capturing multiplayer fun and action as well as making everyone remember your inner child at heart.

HydraCoach

HydraCoachI have the hardest time staying hydrated. I know, I know… 8 glasses a day. If I’m lucky I can down 3 glasses for the whole day. Sportline has created the HydraCoach water bottle that keeps track of how much you have consumed as well as reminds you to drink more if you are behind. I think I’m sold! You can purchase it at Amazon.



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